Privacy and Credit Reporting Policy​

Your privacy is important to us. This Privacy Policy outlines how Immerse Air Pty Ltd (ABN 26 624 848 559) (“us”, “our” or “we”) collects, uses, discloses, and safeguards personal information in accordance with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth), including Part IIIA relating to credit reporting.

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Types of Information We Collect​

We may collect the following types of personal information:
• Full name, address, phone number, and email address
• Details of the services or products you engage us for
• Payment and billing details
• Job application information (including sensitive information, where relevant)
• Website usage details (e.g., cookies, IP address)

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How Information is Collected​

We collect personal information directly from you through forms, emails, phone calls, and interactions with our team.

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Use of Personal Information​

We use your information to:
• Provide, manage and deliver our services
• Respond to inquiries and manage our customer relationships
• Assess credit eligibility if applicable
• Comply with legal obligations
• Administer job or contractor applications
• Improve our website and service delivery

We do not send unsolicited marketing or promotional communications.

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Use of Third-Party Services​

Immerse Air uses trusted third-party services for accounting and invoicing. These services may store limited personal or payment information solely for business operations. We ensure all third-party providers are compliant with Australian privacy laws and take reasonable steps to protect your data.

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Disclosure of Information​

We may disclose your personal information to:
• Our accountants, legal advisors, and service providers
• Credit Reporting Bodies, if relevant to your engagement with us
• Legal or regulatory bodies if required by law

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Data Storage and Security​

We store personal information in secure electronic and physical formats. We implement technical and administrative measures to protect your information from misuse, interference, loss, or unauthorised access.

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Access and Correction​

You can request access to or correction of your personal information at any time by contacting us. We may require identity verification before processing your request.

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Use of Cookies and Analytics​

Our website may use cookies and third-party tools to enhance user experience and improve functionality. You can manage cookie settings via your browser. Analytics data may be collected and processed by third-party providers, subject to their own privacy terms.​

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Variation of Policy​

We reserve the right to change this Privacy and Credit Reporting Policy from time to time to take account of new laws and technology, changes to our functions and activities, and to make sure it remains appropriate. The updated policy will be available on our website.

 

 

Contact Details​

Please direct all complaints, requests, and queries in relation to your privacy to: immerseair@gmail.com